Frequently Asked Questions

Direct cremation is a gentle and respectful option where your loved one is cremated shortly after their passing, without the formalities of a traditional funeral service.

Direct cremation is a simpler and more affordable choice, offering a loving farewell without the added expenses and complexities of a traditional service.

Our direct cremation package includes professional arrangement service available 24/7, transportation of your loved one into our care, an eco-friendly coffin, private cremation at an accredited crematorium, return of ashes, and all death certificate and legal paperwork.

The timing of collection will depend on where your loved one passes away. If they pass at home or in an aged care facility, we aim to be there within 2 hours. If they pass at a hospital, it will depend on when the hospital is ready to release them into our care. If your loved one is taken to the Coroner, we will need to wait until the Coroner has completed their enquiry. This may be more than a week, however our team frequently works with the Coroner and aims to expedite the process where possible.

Our direct cremation packages start from $2,099 in Adelaide and Brisbane, and $2,299 in Sydney and Melbourne. Each package includes transportation, an eco-friendly coffin, cremation, return of ashes, and all paperwork. Visit our pricing breakdown for full details.

Yes, you have the flexibility to honor your loved one's memory with a heartfelt memorial service or celebration of life, surrounded by family and friends.

No, a simple coffin is included, ensuring your loved one is treated with respect and dignity throughout the process.

The timeline depends on paperwork processing, medical certificate availability, and crematorium scheduling. If a coroner's investigation is required, it may take longer. We handle every detail and keep you informed throughout the process.